COVID-19 Home Test Kit

Coronavirus Test (COVID‑19)

FDA authorised home test for SARS-CoV-2.

How it works

Order your kit online

Complete the online assesment in a matter of minutes. If eligible, your test-kit will be shipped to your home free of charge from our FDA registered manufacturing facility. We’ll provide you with an automatic itemized receipt of your order, which can be used for reimbursement purposes from your health insurance provider or health coverage plan.

Gentle & non-invasive sample collection

Self-collect your sample from home following the instructions provided. This is an easy to follow and gentle process, no different to using a cotton swab to clean the inside of your nose.

Our test

Gentle & non-invasive

Hospital tests

More invasive & uncomfortable

Real-time test tracking

Our test includes a free express UPS shipping service to deliver the sample to our laboratory for processing. You will receive notifications by SMS and email to keep you informed throughout the entire process.

Laboratory PCR test

Your swab sample will be sent to our high complexity CLIA-certified laboratory for full analysis by our team of clinical scientists. This can confirm the presence of coronavirus, with results typically available within 2-5 days of arriving in the lab. This test will not indicate immunity or detect antibodies.


We aim to deliver your results to your secure online account within 2-5 days after lab receipt. Due to the current global circumstances, minor delays may occur in some cases. We are making every effort to ensure that results are delivered on time. An official lab report will be made available to you, to serve as proof of your result.

Support from DoctorsHome

Your health record is reviewed in real-time by a medical team member and additional support services will be provided to you as needed to help guide you on your next steps.

Still have questions?

Here are some questions we usually get about our Coronavirus Test (COVID-19). If you would like yours answered, please contact us.

What happens if I receive a positive result?
If you receive a positive result you should remain in self-isolation, and inform your healthcare provider of your result. You should follow the guidance provided by the Centers for Disease Control and Prevention (CDC). If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:
  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face
*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.
After you've been exposed to the virus, how long does it take on average for symptoms to appear?

The length of time between a person becoming infected with the type of coronavirus that causes COVID-19 disease and developing symptoms can vary. Symptoms usually develop between 2-14 days after being exposed to the virus, with the average length of time being about 5 days.

Where can I get the most up to date information on COVID-19?
You can find information about COVID-19 on the Centers for Disease Control (CDC) website. This website provides information about how to protect yourself and others from the coronavirus, and what to do if you become unwell.
What does FDA-Authorized mean?
At-Home Coronavirus Test (COVID-19) has been issued an Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA) for at-home consumer use, which provides consumers with the ability to test themselves from the comfort and safety of their homes. When there are no FDA-approved or cleared tests available, and other criteria are met, the FDA can make tests available under an emergency access mechanism called an Emergency Use Authorization(EUA).The EUA for this test is supported by the Secretary of Health and Human Service’s(HHS’s) declaration that circumstances exist to justify the emergency use of in vitro diagnostics for the detection and / or diagnosis of the virus that causes COVID-19. Sure-track Test is the only FDA EUA-authorized at-home Coronavirus (COVID-19) test that owns all aspects of the testing service.
What does the transport tube contain?
For everyone’s safety we use a sample transport media which inactivates the virus (meaning it is no longer infectious), but preserves it for analysis. This means that the virus is deactivated or killed in the transport tube and so will protect anyone should it spill or get opened before arriving in the lab.
What proof of results is provided?
Following the release of your results, an official lab report will become available on your patient dashboard within your account. This report will contain the details of the test performed, including:
  • Infectious disease tested
  • Testing date
  • Results Summary
  • Test provider
What is RT-PCR lab analysis?
Reverse-transcription polymerase chain reaction (RT-PCR) lab analysis is the gold-standard for COVID-19 detection, confirming the presence of the SARS-CoV-2 virus in a sample. This test works by first converting the RNA of the SARS-CoV-2 virus, which may be present in a sample, into DNA. This DNA will then be amplified to an amount which can then be detected and analysed by our team of clinical scientists within our CLIA-certified labs.
Will my insurance cover this test?
For every order of our at-home coronavirus test (COVID-19), we will provide you with an automatic itemized receipt via email which you can use for reimbursement purposes from your health insurance provider or health coverage plan. Reimbursement for this test is at the discretion of your provider. Your itemized receipt will include:
  • Date of service
  • Customer name
  • Name of the service provider
  • Contact information of service provider
  • Type of product or service
  • Description of expenses
If you have queries about whether this at-home coronavirus test (COVID-19) is eligible for reimbursement, please get in touch with the provider directly. We are also accepting FSA or HSA payments for our at-home coronavirus test (COVID-19), simply use your account card at checkout to spend your FSA or HSA dollars on this test.
Why do I need to activate my test?
Activating the test connects you to the unique alphanumeric barcode within your test kit. The laboratory cannot process your sample if the test kit is not activated and linked to you.
Are there medical professionals involved in the process?
We have a team of physicians who will review your order and results. Our nursing team is on standby throughout the testing process and, if you test positive, you will receive a call to discuss your results and treatment options.
How is my privacy protected?
Keeping your data secure is important to us. All data is completely anonymized to ensure that your privacy is maintained throughout the process. We will not share your information with any third party. All samples are disposed of following analysis.
How accurate is the testing process?
Your samples are processed in the same labs used by primary care providers, hospitals and government schemes. Our laboratories are CLIA approved and CAP-accredited, which are the highest levels of accreditation. Tests kits are manufactured within our ISO 1385 accredited facility, the highest level of accreditation for medical devices.